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05 & 06 APR `22 STATION BERLIN

Questions about #hubberlin

General

  • What safety measures will be put into place regarding COVID-19?

    hub.berlin follows the official guidelines of the respective authorities in Germany and the state of Berlin and implements the corresponding measures immediately. 

    The event location will be ventilated frequently and the placement of booths and stages will be spacious enough to practice social distancing.

    We will keep you up to date on the latest safety measurements we are taking via email and in this FAQ section of the website. 

  • What happens if hub.berlin 2022 will be postponed?

    In case hub.berlin 2022 will be postponed due to the ongoing COVID-19 pandemic, you have two options: cancel your ticket for free (please contact Kevin to do so, you will get a full refund) or use it for the next hub.berlin. Your ticket will keep its validity without you having to do anything. If you cannot attend the next hub.berlin, you can transfer your ticket to a different person for free. Please contact Kevin to edit the ticket data.

     

  • Where will the event be held?

    Hub.berlin will take place in Berlin, Germany. Our location is STATION Berlin (Luckenwalder Str. 4-6, 10963 Berlin). Next to the location is the metro station "U-Bhf Gleisdreieck" with the underground line U1/U2, from which you can easily access the event.

  • How do I order a taxi to hub.berlin?

    You can call one of the common numbers e.g. +49 30 202020 or +49 30 443322 and ask for a taxi to STATION Berlin (Luckenwalder Str. 4-6, 10963 Berlin). Of course, you can use as well apps like MyTaxi or Uber in Berlin. If you need further assistance, please ask at the reception for help. 

  • Is there a parking spot nearby?

    There is a car park approx. 500 meters away from the location, but parking space is limited. We recommend using public transport in Berlin.

  • Are there public transportation discounts to the event?

    Yes! As sustainability is an integral part of our event, we would like to recommend you to come to Berlin by train, if you're not already based there and located inside of Germany. To make it as easy as possible for you, we are cooperating with Deutsche Bahn to offer you more affordable train tickets. Learn more here.

  • I couldn't make it. Will there be a live stream?

    There will be no live stream of hub.berlin. Nevertheless, the keynotes and speeches at the main arenas will be uploaded on our YouTube-Channel after the event.

  • Whom can I contact if I have any questions?

    Our hub.berlin team is happy to help you and assist with any questions that may arise: https://www.hub.berlin/contact

  • Is the event wheelchair accessible?

    The entry of STATION-Berlin is barrier-free. There are several toilets to be used barrier-free. The whole event is set on the same floor.

  • Do I have to register for workshops?

    To get access to the masterclasses and workshops you need to register for an extra ticket. You have to show the ticket before you access the masterclass at hub.berlin.

  • May I also visit the Club Night with my event ticket?

    Yes, it is possible to enter the Club Night with your hub.berlin ticket. We are looking forward to seeing you there!

  • For whom is the event?

    hub.berlin is welcoming everybody. It is aimed at B2B-contacts that are operating in technology and digitization, though. In 2019, 52% of our attendees were C-Level attendees. If you want to experience live networking, high-class talks, inspiration for your daily business, and want to know who and what will drive our future: You are welcome to join.

  • Where can I find the programme of the event?

    As soon as the programme is published, you can find it on the front of our homepage and in the menu by clicking on the right upper corner of the website. If you have downloaded the event app Swapcard, you can also find it there as soon as it is published. There will be no printed information at hub.berlin.

  • How do I become a Bitkom member?

    Please contact our colleague Nadja Strauchmann (n.strauchmann@bitkom.org) for further information.

  • Can I participate as a Bitkom non-member?

    Yes, you can be part of the business festival even if your company isn't a Bitkom member. If you are interested in becoming a Bitkom member please contact Nadja Strauchmann (n.strauchmann@bitkom.org).

Participants

  • Where can I redeem my code?

    Just go to our ticket shop. If you scroll down, you can find different ticket categories. There, you can find a button named "Enter Promo Code". Here you can fill in your promotion code.

  • Do you provide German or English translations?

    The conference will be held in English. There will be no translation into German.

  • Can I charge my mobile phone on the event?

    Yes, you can charge your mobile phone on site. There will be mobile charging stations in the location.

  • Will there be childcare on site?

    There will be childcare at hub.berlin. Please note that you need to register your child before you join the event. Spaces for children are limited. Applications will open soon.

  • What is the Wi-Fi password?

    The Wi-Fi password will be published 2 days prior to the event on the homepage and on the app as well as provided to you at the info point on the venue. 

  • The app doesn't work / I have trouble with it.

    If you have any further questions or find errors within the app, please refer to the Swapcard support here or send a direct message to leonie@hub.berlin.

  • I have not accepted to use the app, can I register later?

    If you haven't agreed to join the app, you can still create an account by yourself with an individual event code. Please send a message to leonie@hub.berlin to receive your individual event code.

  • How do I register on the app? What is included in the agreement to use the app?

    After agreeing to join the networking app in the ticket buying process, you will get an invitation via e-mail to the given email address a few days prior to the event. If you didn't receive an invitation email, please send a message to leonie@hub.berlinFind all information regarding AI data processing here.

  • What are my payment options?

    The following payment options are available: Credit card, Direct debit, PayPal, Invoice, Prepayment. 

  • How do I cancel my ticket and can I transfer the ticket to someone else?

    If you can't attend hub.berlin, you can change the attendee's name free of charge. If you have to cancel your ticket, please contact Kevin Helmuth here. Please note that cancellation fees may occur. Further information can be found in our GTC.

  • Can I register on site?

    Yes, if there is no other possibility, you can also register on-site. Please be aware that you might have to wait a few minutes. It will be faster to register on the website. 

  • Where do I find my ticket?

    After booking your ticket on the website, you will receive an email with your ticket from Xing Events. If you are not able to find it, please check your spam folder or contact us here.

  • Do you have a dress code?

    The dress code is business casual.

Partners

  • Will there be photos or footage of the event?

    Each stand and each booth will be photographed by us during the event and sent to the companies at a later stage. 

  • Will the presentations be published afterwards?

    Once hub.berlin 2022 takes place, the presentations will not be published. However, we will publish some selected presentations of hub.berlin on Youtube

  • I entered my promotion code incorrectly. What should I do?

    No worries, we will sort this out. Please contact Kevin Helmuth with information about your company, the code, and your title. Thank you!

  • I would like to know how many people were at our booth. Do you have Lead Scanning?

    For partners, there will be the possibility to get access to the Lead-Scanning service in the event app. The access costs 400€. You can contact Jan Fischmann under jan@hub.berlin for further information.

  • Can partners share free tickets with their business clients?

    As a partner of hub.berlin, you will get a promotional code for your business clients to use. The intention of the partner tickets is to use them only for your company. However, feel free to give some of your partner tickets to your business clients if you do not need them entirely.

  • Where can I redeem my partner codes?

    Just go to our ticket shop. If you scroll down, you can find a button named "Enter Promo Code". Here you can fill in your promotional code.

  • Is it possible to send packages in advance?

    You can send packages to:

    STATION Berlin, Bitkom hub.berlin
    z.H. xxxx (your name, company)

    Luckenwalder Straße 4-6 
    10963 Berlin
    Germany

    Make sure the delivery process is complete in order to avoid any issues. 

  • What is part of my partner package?

    We have several partner packages that are tailored to your needs. For more information, please check our partner page here.

  • I am interested in several Bitkom events. Are there any discounts for multiple bookings?

    Partners who sponsor more than one Bitkom event are eligible for the Bitkom Live Partner Discount. For further information and to receive an offer please contact jan@hub.berlin.

Speakers

  • I'm a speaker. When do I have to be there and where will I find photos of myself later?

    Please be at the stage technician's desk (FOH) at least 15 min prior to your talk. Your photos will be published on the event website once hub.berlin 2022 takes place.

  • Do speakers need to purchase a ticket?

    No, you will be registered by us and you won't need to purchase a ticket.

  • Which format should my presentation have? And by when should the presentation be submitted?

    Please prepare your slides in 16:9 format and send them to our events team prior to the deadline that they will communicate within the speaker guidelines. The guidelines will be sent to you at least 2 weeks before the event takes place.

  • Is it possible to use my own laptop on stage?

    No, the use of your own laptop on stage is not possible. Your presentation will be handled via the on-site technician. Your presentation will be checked by us and sent to the technician beforehand.

  • I'm a speaker. Which information do you need?

    We will need your photo (high-resolution color picture), a short CV in English, your social media handles, your presentation title, and a short abstract describing your talk. All the information will be published on the event website.

Startups

  • Are there discounts available for startups?

    If you are not a member of GetStarted, you get the chance to apply for a free ticket to join the event as a visitor: simply fill in this application form. We will publish your logo and company info on our home page. Please bear in mind that we only have limited spots for startups.

  • Do Startup partner packages exist? Do I need to be a GetStarted member to get the discounts?

    Startups that are members of GetStarted are getting 50% off the standard ticket price. Moreover, we are creating a special Get Started Area at hub.berlin, for which we will have special offers. Please get in contact with Jan Fischmann (jan@hub.berlin).

    In order to enjoy our startup discounts, you have to be a member of GetStarted. To become a member of GetStarted, please contact Nadja Strauchmann (n.strauchmann@bitkom.org).

  • What will happen after I apply?

    Our jury revises all applications and will choose three finalists for each category. These finalists have the chance to pitch their ideas on the main stage of hub.berlin 2022.

  • How do I apply for the Innovators’ Pitch and what will be the prize?

    Just send us your pitch deck including some information such as your business concept, information about your product, your USP by submitting it to the webform which will open soon. Your pitch deck should be in English.

    You can win €5,000 in cash and a free Bitkom GetStarted membership. You can win a meeting with top-notch potential business partners and investors, and of course, an exclusive pitch at our high-level partner VCs.

  • What is the Innovators’ Pitch?

    The Innovators’ Pitch is a competition for startups in Europe. Entrepreneurs get the chance to present their innovative products and prototypes to a high-level jury and an expert audience.